The hail industry chases storms. We chose a side. DHR exists for one customer, the dealership, and for the car owners who trust it.
A storm crosses town. Within days the tents are up and the crews are knocking. They promise to "waive" the deductible. They repair what they can, cash the checks, and leave before winter. The warranty leaves with them. The customer never hears from the dealership that sold them the car. Most people, not knowing who to trust, do nothing at all. By our count, only about 3 in 10 hail-damaged cars ever get repaired.
The way they would for an oil change. The store already knows them. They get a free inspection, a written estimate, and a claim filed for them. They leave with a rental and a text from the store that afternoon. A certified technician repairs the car in a few days, the factory paint untouched, with a warranty that lives at a permanent address. The store gets paid. The customer leaves a review naming the dealership. Next storm, same thing.
Ray Kroc did not invent the hamburger. He built a system that made it the same in every town, and people trusted it. Before him, there were thousands of stands and no brand.
Hail repair is where hamburgers were in 1954. Thousands of pop-up shops. No trusted name. No system. We built the system, and we built it to run inside the one business a car owner already trusts.
We are not a body shop, and we are not a storm chaser with better manners. We are the first company built to let dealerships own the hail repair market, and we run it for them.
Three years running, and hail is the largest driver. Severe storms are now the costliest insured peril of the century (Aon, Triple-I).
More than double the next state. Texas led the country in hail events in 2025 (NOAA via the Insurance Information Institute).
The industry's answer to more hail was more tents. The National Insurance Crime Bureau's answer was a warning (NICB, 2026).
Sources: Insurance Information Institute and Gallagher Re on severe convective storm losses; NOAA Storm Prediction Center hail reports via the Insurance Information Institute; National Insurance Crime Bureau, May 2026.
DHR was founded in 2025 in Fort Worth. The program went live in its first dealership in May 2026, and the company was built around what actually worked there. The claims team, the estimate and supplement process, the customer updates, and the weekly statement packet all came out of live claims, not a slide deck.
The industry runs on chaos. DHR runs on a schedule. Every role owns a number your store sees on the weekly statement, every number is matched to an insurance check, and honesty with a customer is a condition of working here.
Software does the busywork so a small team can run hundreds of claims. People make every judgment call. And nothing we do touches your existing staff or process.
See how the program installsStorm Shield is in design with partner stores. Plan structure and terms are not final, and it is not yet offered to customers.
A live dealer reporting portal is in development. Today, partner stores get a weekly statement packet and a quarterly review with their GM.
Markets outside Dallas-Fort Worth. One Fort Worth store has run the program since May 2026. Two more DFW franchise stores signed in August and September and are being installed now. We add rooftops store by store, nearest markets first, and we will tell you honestly what your market can support.
By 2036, a car owner with hail damage drives to their dealership the way they drive to it for an oil change. The dealership has a hail program the way it has a service department. The tents are a story people tell about how it used to be. And every dealer group in the hail belt runs the same system, under its own name, with DHR behind it.
I started Dealer Hail Repair after watching a dealership send its own customers to a tent across the street. Not because the store wanted to. Because it had no other option. Nobody had built one.
Hail is a multibillion-dollar business in Texas, and it has been handed to strangers for decades. The customer does not know how easy the claim is. The dealer does not know how to run the repair. And the only people who show up are the ones who leave.
So we built the system. A claims team that works every claim with the insurance company. Certified technicians who repair the car at the store. Customer care that texts every day in the dealership's name. Software that does the paperwork. And a statement every week that a controller can verify in minutes. Then we ran it inside a dealership until it worked. It worked.
Our goal is simple. When someone gets hail, we want their first thought to be the dealership that sold them the car. That is good for the customer, good for the store, and bad for the tents. If that sounds like your store, come see it run.
Small on purpose. Every seat owns a number that shows up on your weekly statement.
Built the program inside a dealership and the software that runs it. Owns partner relationships, program terms, and the standards.
Runs daily operations: the schedule, the repair corner, the drive, parts, and quality. Your store's day-to-day contact.
Files, tracks, and works every claim with the insurer: adjuster bookings, paperwork, supplements, and approvals.
Owns the customer from sign-up to return: the pre-repair call, daily updates, delivery, follow-up, reviews, and referrals, all in your name.
Plus sales advisors on the drive and master-certified paintless dent repair technicians on a scheduled weekly pipeline. Office line (214) 972-8180. 3451 W Loop 820 S, Fort Worth, TX 76116.
Thirty minutes with the operator who built the program. Bring your questions.